Best Messaging Practices
When setting up a Private Messaging thread with another user, it is important to use your Subject line with intention. When you go to your private messages in our app you will see the name of the person who wrote in the thread last, even if that is you. This may get confusing as you’d have to click on each conversation to understand who you are having it with. Here is our suggestion for more ease of use.
Add a Relevant Subject Line
The easiest way to do this is make the subject the names of the people involved in the chat (including your name so the other person has the same benefit if you are starting the chat). What that will look like is something along the lines of, Jenn + Travis or Jenn, Travis + Support in a group example. Another way you can go about this (especially in group messages) is use the subject line as a unique way to name the chat. For example, “Source Sisters” or “Team Sculpt” or any other inside joke, special title, etc. that makes the chat easily and quickly identifiable once it lives in your inbox.
Message The Source Yoga + Wellness account by clicking on our profile picture on one of our posts on The Source Social timeline. Make the subject: your name + Support. If you do not have anything personal to say to us or ask us at the moment, fill out the message field with this: This is message thread with Support.